About NFC
ABOUT NFC
Since 2010, our bike shop has been part of the vibrant Fitzroy North community, keeping riders rolling across Melbourne’s inner north. From quick repairs to custom builds, we’re your local specialists for everything cycling.
Owners Luke and Hugh bring over 20 years of combined industry experience and a shared passion for bikes of all kinds. Whether you’re chasing performance, commuting daily, or rediscovering a vintage classic, their expertise ensures your ride gets the care it deserves.
We work on every make and model because every bike deserves the best. From high-tech machines to well-loved two-wheelers, we’ll help keep you on the road. Drop by and see why cyclists across Melbourne trust us. We can’t wait to welcome you to our community.
Returns Policy
You have the option to return most items within 14 days from the date of collection or purchase. This policy covers all our products except for specially ordered or clearance items, which are non-returnable and non-refundable (see below). To initiate a return, cancellation, or exchange, please contact us via email, telephone, or in person. Products must be returned in their original packaging and in unused, undamaged condition. Clothing items must be unworn, unwashed, and with tags intact. Please retain your receipt as proof of purchase, as it will be required in case of damage.
Bicycle Returns
Bicycles must be returned in brand-new condition, unused and not ridden. Must be returned within 14 days from the date of collection or purchase. This policy covers all our bikes except for specially ordered which are non-returnable and non-refundable (see below).
Special Order Items
Special order items refer to goods that are not typically stocked and are ordered directly from the manufacturer. Full payment is required in advance for all special order items. Special order goods can only be returned if they are faulty or incorrect. Our team will work closely with you to ensure that your ordered items meet your specifications and needs.
Clearance Items
Clearance items may have minor aesthetic imperfections that do not affect their performance. These items are sold as-is and cannot be returned under the aforementioned policy. If you have any questions regarding clearance items, please don't hesitate to contact us.